Since Universal's inception in 1910, our top management's "open door" policy has enabled every level of our company to be actively involved. This policy provides us with the ability to react quickly and intelligently to any customer need and to address it immediately. Always available to offer our clients up-to-the-minute information on their carton status, our Customer Service Representatives are known throughout the industry for their accessibility, reliability, and client-focused approach to doing business. As a family-owned company, we take a "personal" approach to doing business.

It's just another difference we've added to the world of folding cartons.