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ERROR MSGMYFAVOURITEPHTOS.COM understands how important customer service is and to assist we've provided this comprehensive section of our site, to help answer any inquiries you may have about our service. If the answer to your question isn't here, try our help page. Do I have to register an account to place an order? Customers do not have to register to place an order. We do request an email address so we can send out an email confirmation of the order. What methods of payment are acceptable? All orders can ONLY be placed online using the following credit cards:
The final part of the ordering process (when entering your cards details) will take place via our 100% secure server (operated by WorldPay). WorldPay uses Secure Socket Layer (SSL) encryption to transmit your credit card information. SSL uses a private key to encrypt data transferred over the SSL connection. Both Netscape Navigator and Internet Explorer support SSL. You can verify that your transmission is secure (when you are on the WorldPay page where you enter your credit card details) by looking for a closed padlock icon in the bottom bar of your browser window or verifying that the address of the displayed page begins with https. Please note: We do NOT take phone orders, cheque or money orders.
Will my information be secure? We understand and respect the privacy and confidentiality of our customers. You can rest assured that all transactions processed through myfavouritephotos.com are encrypted, and our secure server software (SSL) is the industry standard and among the best software available today for secure e-commerce transactions. This software encrypts ALL of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Austria Information The myfavouritephotos.com Safe Shopping Guarantee protects you while you shop, so that you never have to worry about credit card safety. The guarantee means that every transaction you make at our site will be 100% safe, and you pay nothing if unauthorised charges are made to your card as a result of shopping with us. Kortrijk accommodationWhy won't my credit card go through? Please check the account number carefully, make sure all fields are filled in correctly, and check the expiry date. How do I know if you received my order? Every customer is automatically sent a confirmation email once we have received their order, as long as they have provided us with a valid email address. Can I change my order information? alberghi a Pireo If you have any changes regarding your order, you can contact us by submitting your query online. Click here to contact us. What if I want a refund? Return of Faulty Goods: Please do not send your products back to My Favourite Photos without contacting a member of our team first. We are determined that you should be a happy customer and we put in huge efforts to produce the best items we can, but sadly human error may occasionally surface. If you are unsatisfied, raise your concern. Please note we work in accordance with these provisions: Non-faulty goods. We cannot accept returns of Non-Faulty goods because the products have been personalised or customised specifically for you. To return faulty goods you need to firstly contact a member of our Customer Services on +61 2 9241 2458 . Please send written notice and return the product to : My Favourite Photos, PO BOX R1771, Royal Exchange NSW 1225, Australia hoteles en MalmoYou will have to meet the delivery costs of returning the products, although we will refund the postage at our discretion once the item in question is rechecked. If we are at fault then we will reimburse your postage costs. It is only when we receive the item in its original state, that My Favourite Photos will redo or refund monies for a faulty item. Please note if the product is not in an unused condition then we will not be able to offer you a refund or redo save for faulty workmanship which we may repair. Where there is minor fault we may suggest an alternative remedy. It is rare that any of the above happens! What happens if I supply the wrong address? Please always check your details before placing an order and supply a telephone number just incase delivery is difficult. If an incorrect address is supplied a redelivery fee of up to $16 AUD to cover costs may be charged. What is your gift reminder service? With our gift reminder service, you'll never forget an important occasion again! Simply enter in all the birthdays and special days you want to remember and we will remind you of all of your important dates and even offer gift suggestions. How do I cancel my gift reminders? 1. Login to the member area with your email address and password 2. Click 'Remove' on the reminder you want to cancel How to contact us
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