Van Brock; Supervising Investigator - Houston "Prepare" is probably a poor choice for a word in this instance. There really does not need to be any great deal of preparation. Whenever you receive a visit from one of our investigators, they are simply doing something that is required as a part of their job. There is one thing of which you can be certain; there is no need for the visit to be a "confrontational situation". Like yourselves, they have a job to do. Every phase of it is not pleasurable, but someone has to do it. If they ask to see something or ask some questions, it is because it is necessary in order to accomplish their assigned task. They are not just being "nosey" or trying to find out your company secrets. We as investigators and you as the pest control operator both have the right to expect to be treated in a courteous and considerate manner. This is everyones responsibility to each other.
Some steps you can take to facilitate inspections by SPCB investigators:
- Educate your employees on the role of SPCB as a licensing and regulatory agency.
- Ensure someone will be in the office who knows the location of the following:
- Forms (i.e. Consumer Information Sheets, contracts, termite disclosures, etc.)
- Treatment records (or access if in computer)
- Employee records such as date of hire, training, and continuing education.
- Have access to pesticide storage.
- If an employee is involved in a complaint, have them available for an interview.
Inspections are also a good time to have your questions on laws and regulations answered. Preparing a list is a good way to organize your questions so that nothing is missed. The SPCBs goal is safe and proper pesticide use. Inspectors work with businesses and applicators to be sure they understand the pesticide law and regulations and what they must do to comply. The agencys objective is to obtain compliance and prevent repeat violations without having to use enforcement actions.
We realize you and your people have a job to do but so do we. Let us strive to cooperate in an effort to help each other. Mutual cooperation allows for both to get on with their assigned tasks.
PRE-CONSTRUCTION TERMITE TREATMENTS
The Texas Structural Pest Control Board and other state pesticide regulatory agencies have historically viewed pre-construction termite treatments as a potential problem. The pre-construction termite treatments made by some individuals are below standard in the amount of termiticide applied and compliance with label guidelines. The pricing of these treatments by some individuals has historically been below chemical cost. Many states, including Texas, do not regulate price, but are aware and suspicious of a pre-construction termite treatment that is priced less than the cost routinely charged by a pest control company. The suspicions are justified when investigated and findings show label rates and amount of concentrate, or total gallons used at the pre-construction treatment site are less than label requirements.
The States have tried to address this problem by working with the Environmental Protection Agency (EPA) to revise the termiticide labels and develop specific rules that address pre-construction termite treatments. The labels have the statement "Do not apply at a lower dosage and/or concentration than specified on this label for applications made prior to installation of the finished grade." This label language allows states to enforce label rates and concentration at pre-construction termite treatment sites. The new label language was a major step in addressing the potential and existing problems with pre-construction termite treatments because establishing a vertical and horizontal barrier is essential to a successful pre-construction subterranean termite treatment. Labels also contain language that require applicators to notify the general contractor, construction superintendent or responsible party to instruct construction workers to leave the treatment area during the application and not return until the termiticide is absorbed into the soil. The notification to the responsible party will limit the applicators responsibility as to unauthorized persons that may be on the site.
In 1997, The Structural Pest Control Board of Texas began steps to address pre-construction termite control. The agency adopted regulations in 1998 for pre-construction termite treatments. A specific builder disclosure form and notice to builders for proper pre-construction termite treatments that are to be given prior to pre-construction treatments were developed by the Board. The handouts include a definition of a proper pre-construction termite treatment, explanation of application rates, and explanation of the applicable regulations. It was determined in the development stage of the disclosure document that the contractor does have responsibility along with the applicator. A section of the disclosure states, "A contractor may have civil or criminal liability if they conspire to violate the Structural Pest Control Board Regulations." The regulations contain a base penalty of $3000 per violation of the pre-construction requirements that include notice, label rates, and disclosure violations.
The four (4) hour minimum prior notice to the Board requirement for commercial pre-construction termite treatments allows the agency the ability to have an investigator present at pre-construction termite treatment sites. Single family dwellings are not included in the rule that addresses prior notice. Although all pre-construction termite treatment sites cannot be monitored, the agency has observed 240 pre-construction termite treatments in 1998 and 1999. The results of these observations have been 66 administrative actions that include approximately $90,000 in fines and 6 revocations or suspensions in the past 20 months.
Although Texas has taken actions against applicators who have not fulfilled requirements on the label or in the regulations, there is still a problem in the pre-construction area. With continuous enforcement, cooperation of the legitimate pest control industry, and identification of the problems with pre-construction termite treatments, we will be able to assure that proper pre-construction termite treatments will be done in the future.
ADMINISTRATIVE PENALTIES MID YEAR 1999
| # Violations | Base Penalty | Nature of Violations | Amount Assessed |
| 3 | 1 | Failure to Maintain Pest Control Use Records | $2,250 |
| 10 | 2 | Failure to Provide Termite Treatment Disclosure | $9,450 |
| 3 | 2 | Failure to Register an Employee | $4,000 |
| 9 | 3 | Lapse in Insurance Coverage | $5,500 |
| 3 | 3 | Inaccurate Wood Destroying Insect Report | $2,000 |
| 2 | 3 | Failure to Comply with Contract Specifications | $2,000 |
| 2 | 3 | Failure to Adequately Supervise an Employee | $1,700 |
| 22 | 4 | Use Inconsistent with Label | $17,050 |
| 14 | 4 | Advertising or Operating Without a License | $38,500 |
| 10 | 4 | Failure to Perform a Proper Pre-Construction Termite Treatment | $21,000 |
| 2 | 4 | Failure to Provide Notice of Pre-Construction Termite Treatment | $5,500 |
| 2 | 4 | Violation of IPM Regulations | $2,000 |
| 1 | 4 | Falsifying License Application | $2,000 |
| 1 | 4 | Misrepresentation | $1,000 |
| | | Total Amount Assessed: | $113,950 |
CONTESTED CASES
The following contested cases were heard by the State Office of Administrative Hearingson December 11, 1998.
| Name of Company | Violation | Final Order |
| Sierra Lawn and Landscape | Failure to Maintain Liability Insurance Coverage | $500 |
| ASC Pest Control | Failure to Maintain Liability Insurance Coverage | $500 |
| Bill Chalkers Tree Company | Failure to Maintain Liability Insurance Coverage | $500 |
| D & B Landscaping | Operating without a license | $5,000* |
| A First Choice Pest Control | Failure to Comply with Contract Specifications | $1,000* |
| Mobile Pest Managers | Failure to Maintain Liability Insurance Coverage | $500 |
*These companies were also assessed the cost of the hearing ($823.01)
REGULATION CHANGES
The following are changes to the regulations that have been adopted. Replacement pagesfor the law books will be mailed out to everyone in the Fall 1999 newsletter.
Sec. 591.1 Purpose of the Board Effective September 1, 1999
Minor change in wording to clarify the regulation.
Sec. 591.2 Rule Making - Effective September 1, 1999
Minor change in wording to clarify the regulation.
Sec. 591.3 Suspension of Rules Effective September 1, 1999
Minor change in wording to clarify the regulation
Sec. 591.5 Board Meetings - Effective September 1, 1999
Add subsection as follows "(g) The board may order a public hearing in any pending matter other than a contested case where public interest would be best served thereby." And other minor wording change to clarify the regulation.
Sec. 591.7 Board Records Effective September 1, 1999
Minor change in wording to clarify the regulation.
Sec. 591.8 Board Acceptance of Documents Effective September 1,1999
Minor change in wording to clarify the regulation.
Sec. 591.9 Board Administrative Hearings Effective September 1,1999
Delete subsections (a), (c), (d), (e), and (f), renumber remaining sections (a) (f), and other minor change in wording to clarify the regulation.
Sec. 591.10 Administrative Penalties Effective September 1, 1999
Minor change in wording to clarify the regulation.
Sec. 591.12 Settlements Effective September 1, 1999
Delete subsection (c), renumber remaining sections (a) (d), with other minor change in wording to clarify the regulation.
Sec. 591.13 Public Comment Effective September 1, 1999
Minor change in wording to clarify the regulation.
Sec. 591.21 Definition of Terms Effective September 1, 1999
Minor wording change to clarify the regulation.
Sec. 591.22 Copies and Certificates Effective September 1, 1999
Entire Regulation Repealed
Sec. 595.2 Employee Registration and Termination EffectiveSeptember 1, 1999
Add subsection (d) Notice of termination shall include the employee name, license number and date of termination, and be provided to the Structural Pest Control Board within thirty (30) days of the date of termination" and minor wording change to clarify the regulation.
Sec. 595.5 Contracts Effective Date to be announced at a laterdate.
Minor wording change to clarify the regulation.
Sec. 599.1 Termite Control Effective December 23, 1998
Requires any one who wishes to have a device for termite control approved to provide information to the Board to support the approval.
Sec. 599.2 Subterranean Termite Post Construction Treatments Effective September 1, 1999
Change wording in subsection (e) to "For a termite treatment using a bait product, the requirement to place a durable sign as described in subsection (d) above applies at the time of the first placement of baits and/or monitoring stations." And wording changes to clarify the regulation.
Sec. 599.4 Termite Treatment Disclosure Documents Effective December 23, 1998
Use of the term diagram rather than graph for clarity. Will reduce the paperwork burden on licensees while still allowing the consumer to receive the information they need to make an informed decision. Only the diagram and CIS will generally be required on a re-treatment for an existing customer.
WHO WILL HELP ME WHEN I CALL THE SPCB OFFICE?
| Qualanda Rasberry | Receptionist ** To leave a message for a field investigator; to request license application forms; law book requests. |
| Dianna Offen-Anderson | Policy and regulation interpretation; licensing and CEU requirements; verification of licensure status; qualifications for testing; forms request; assists Deputy Administrator |
| Linda Bravo | Examinations; Schedule Examinations; Grade Letters |
| Murray Walton | CEU Course Approval; Examination Analysis; Pre-Treats; IPM in Schools; Questions on WDI Reports; Treatment Standards; Study Review. |
| Yolanda Ruiz | Problems with License Applications, Renewals or Licenses; New Businesses; Request for Diskette of Licensee addresses. |
| Judy Graven | Enforcement; Complaints Regarding Pest Control Companies or Applicators; Administrative Hearings; Administrative Penalties; Executive Sessions; Warning Letters |
| Susan Runaldue | Open Records Requests; Complaint File Copy Requests; Assists General Counse |
| Lisa Ishola | Insurance Requirements and Insurance Certificates. |
| Lori Walker or | Refunds; Interagency Transfers; Accounts Receivable |
| Elena Mata | Accounts Payable, Human Resources. |
| Rita Martinez | Hardship Licensure Requirements; Assistance with SPCB Web Page Access; Assists Executive Director; Board Member Liaison. |
| Glenn George | General Licensing Information; Assistance with SPCB Web Page Access |