| Q1: | Is DIGITAL ICE Technology a software application? |
| A1: | DIGITAL ICE Technology is a combination of hardware and software. A scanner manufacturer must implement DIGITAL ICE Technology at the time of manufacture. |
| Q2: | How does DIGITAL ICE Technology work? |
| A2: | Hardware is added to a scanner to enable a unique "defect" or "D" channel to automatically collect defect information during the scan. Once the surface defect information is collected through the "D" channel, the DIGITAL ICE Technology software eliminates the "defect data" without altering the underlying image. |
| Q3: | Can Black & White film be used with DIGITAL ICE Technology? |
| A3: | Black & White chromogenic film (C41 process) can be used on DIGITAL ICE Technology enabled scanners (for example Kodak Advantix 400, Illford XP2 Super, Konica Monochrome VX400, Kodak Select B&W+400 and Kodak T400 CN). When scanning chromogenic films for DIGITAL ICE Technology implementation, the film must be scanned as a color image. After DIGITAL ICE Technology processing, the color image may be converted to Black & White using an image editor. Traditional silver-halide Black & White film cannot be used with DIGITAL ICE Technology. |
| Q4: | Can I get DIGITAL ICE Technology for the scanner that I own? |
| A4: | No. DIGITAL ICE Technology is only available through scanner manufacturers. |
| Q5: | Are there other software solutions that remove dust and scratches? |
| A5: | Yes, however no other solution eliminates defects automatically without altering the underlying image. Some of the most popular "software only" solutions are not automatic and are time and labor intensive. |
| Q6: | Which scanners are available with DIGITAL ICE Technology? |
| A6: | - luxury hotels in Kastrup Benqs ScanWit 2740S
- Minoltas Dimge Scan Elite, Multi, and the Elite 5400
- Nikons Coolscan V ED, Super Coolscan 5000 ED and Super Coolscan 9000 ED incorporate DIGITAL ICE Technology as a component of the DIGITAL ICE4 (Quad) suite
- Nikons Coolscan III and Super Coolscan 2000
- Nikons Coolscan IV ED, Super Coolscan 4000 ED and Super Coolscan 8000 ED incorporate DIGITAL ICE Technology as a component of the DIGITAL ICE3 Technology suite
- Dursts Sigma professional film scanner
- Kodak's HR 500
- Pakon F235
- PIE's PF3650 and PF3650 Pro with DIGITAL ICE3 Technology
- Umax Powerlook 270
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| Q7: | Besides purchasing a DIGITAL ICE Technology enabled scanner, is there another way to obtain DIGITAL ICE Technology implementation on my negatives or slides? |
| A7: | Yes. DIGITAL ICE Technology is also available in scanners that are exclusively integrated into Digital Minilabs. Ask your photofinisher if their Digital Minilab has DIGITAL ICE Technology. Currently, DIGITAL ICE Technology is a component of the following Digital Minilabs: -
Noritsus QSS-2711, QSS-2721, QSS-2801, QSS-2802, QSS-3001 and QSS-2901 -
Gretags Master Flex D 1008 -
AGFAs d-lab.3 -
Konica R1 -
Kodak 1640, 1640 Pro |
| Q8: | Does DIGITAL ICE Technology support Kodachrome film? |
| A8: | In general, DIGITAL ICE Technology works with Kodachrome film. However KADCs experience indicates that some Kodachrome images suffer a loss of image detail as a result of DIGITAL ICE Technology image processing. Any loss of detail will depend upon the particular Kodachrome film, exposure level, and image content. Kodachrome slide film uses a unique dye that responds differently from other slide films. Due to the nature of the dye and the Kodachrome film development process, DIGITAL ICE Technology can misinterpret certain image detail as a defect. An example of a general group of images that can be affected is underwater images due to the lack of content in the red channel. Similar images in which the green and blue channels overshadow the red data may present a problem. |
| Q9: | When will additional scanners be available with DIGITAL ICE Technology? |
| A9: | We continue to work with existing and new scanner manufacturing partners to increase the availability of DIGITAL ICE Technology. Periodically check our Web site for availability updates. |
| Q10: | Why does DIGITAL ICE Technology performance vary on different Manufacturer's scanners? |
| A10: | Each manufacturer determines the particular tuning of DIGITAL ICE Technology based on the scanner hardware capability and their image quality goals. Some manufacturers prefer to be less aggressive and fix large defects without degrading the original image, while others take a more aggressive route to fix as many defects as possible. |
